Logs are deleted after a finite period of time

Logs are text files containing some information about web visitors, such as user agents (showing for instance that you're connecting from Firefox for Android) and ip addresses (which reveal your approximate location). This case applies to Services that periodically delete their logs to prevent user sessions being tracked over time.

Classification: good

Weight: 80



Service Title Rating Status Author
La Centrale "Concernant les données relatives à la gestion de nos clients et prospects :<p>Les données relatives à nos clients seront conservées cinq (5) ans après l'expiration du contrat quelle qu'en soit la cause" APPROVED Agnes de Lion Staff
Nextcloud "From neither will we hand over individual data to anybody else and any privacy breaches we will disclose as soon as possible. We also delete, anonymize and remove data regularly.</p> <p> " APPROVED Agnes de Lion Staff
Sonic.net "These logs are retained on a temporary basis in order to insure high-quality service, and no logs are kept indefinitely." APPROVED import script Bot
nickwasused.com "We dont save Log Files.</p>" DECLINED Nickwasused Curator
Werk32.NET " Die IP-Adressen werden spätestens nach 7 Tagen anonymisiert oder gelöscht.</p>" APPROVED TheLostPlaces
BitDefender "Bitdefender, like any other website manager, may record this kind of information for a limited period of time. " APPROVED Dr_Jeff Staff
Mozilla.org User logs are deleted after a finite period of time CHANGES REQUESTED Harvsmitt
JetBrains "No personal data is kept in logs for more than 30 days" APPROVED Kurtoid Curator
lib.reviews "We store visitor logs for up to 90 days." APPROVED ArloJamesBarnes Curator
pixabay User logs are deleted after a finite period of time DECLINED Pawel
remove.bg " The server logs are stored for a maximum of 3 months." DECLINED denishdk Curator
Tactical Tech "<p>In all of the above cases, the data is stored securely, and for a limited time period only." DECLINED ToS;DRemuedu Curator
SourceHut User logs are deleted after a finite period of time DECLINED ddevault
Open Humans "<p> We may retain access logs containing this data for up to 120 days, and then delete them." APPROVED ArloJamesBarnes Curator
Plex "we delete data used for logging and error tracking after 90 days" APPROVED icedterminal
MeWe " We either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after a maximum of 12 months.</p> " DECLINED Peepo Staff
Deleted Service 2317 by user 1764 "Information automatically collected: <ul> <li> <strong>IP address;</strong> Your IP address is collected so that you know who's logged into your account, and helps us recognise suspicious login attempts. These logs are deleted after thirty (30) days." DECLINED Peepo Staff
SecuriSend "Note: there is no information on our servers over thirty days of age" APPROVED Agnes de Lion Staff
Read the Docs Community "Regardless of DNT preference, our logs that contain IP addresses and user agent strings are deleted after 10 days unless a DNT exception applies." APPROVED rtd-davidfischer
Riot Games "As another example, chat logs/history data is retained for a period of two years from its creation. This is to enable Riot to properly investigate infringements of our rules and policies such as fraud, toxicity, cheating and harmful behaviour." APPROVED LadyStonda
WindowsLogic Productions "Your Rights <p>When contacting us or sending a form on our site, as appropriate, you may be asked to enter your name, email address and other details to help you with your experience, this data is recorded and sent to us but is deleted after it has been read and/or dealt with and kept for no more than a maximum of 30 days if specified.</p> " DECLINED Peepo Staff
HERE Technologies | HERE "<em>Your Personal Data is retained as long as you keep your account active or as otherwise necessary for protecting our legal rights or complying with our legal obligations. </em>&nbsp;</p> <p>We will retain your Personal Data related to your account for as long as your account is active, and to comply with our legal obligations, resolve disputes, and enforce the Terms. After you close your account, we may retain your data for up to thirty (30) calendar days to allow us a reasonable time to properly close your account (or, if longer retention of certain data is required under law, we will retain such data for such longer period of time). After such period, we will move your data to a ‘Legal Compliance Only’ folder and will retain your data or any part thereof, solely as required or otherwise permitted under applicable law, whichever is shorter. Our longest retention period is seven years for financial information. Once this period has expired, we will delete your data.</p>" DECLINED ToS;DRemuedu Curator
Telegram "If collected, this metadata can be kept for 12 months maximum." APPROVED FreeWee
PsychonautWiki "We will never keep logs at any component of our infrastructure" APPROVED Souroozelooz
NextDNS "2. When the service comes into contact with user data that shall not be logged, it is discarded as quickly as possible." APPROVED alostengineer
WindowsLogic Productions "Your Rights <p>When contacting us or sending a form on our site, as appropriate, you may be asked to enter your name, email address and other details to help you with your experience, this data is recorded and sent to us but is deleted after it has been read and/or dealt with and kept for no more than a maximum of 30 days if specified.</p> " APPROVED user 308
mastodon.social "We will make a good faith effort to:</p> <ul> <li>Retain server logs containing the IP address of all requests to this server, in so far as such logs are kept, no more than 90 days.</" APPROVED mikwee
Metager "For this purpose alone, we store the full IP address and a timestamp for a maximum of 96 hours." APPROVED Agnes de Lion Staff
Dendreo "Le Contenu du Client est stocké sur les serveurs de Dendreo en vue de son archivage pendant un maximum de trois (3) années après la fin de son abonnement" APPROVED
Kaspersky "<strong>How long do we keep your personal data</strong> <p>Data is deleted no later than 1 (one) calendar month after the account is deleted." APPROVED Agnes de Lion Staff
CockFile User logs are deleted after a finite period of time APPROVED Syrillic
Media Markt Onlineshop "Die Erfassung und Speicherung dieser Daten ist für den Betrieb der Internetseite erforderlich, um die Funktionalität der Webseite sicherzustellen und die Inhalte unserer Webseite korrekt auszuliefern. Zudem dienen uns die Daten zur Optimierung unserer Webseite und zur Gewährleistung der Sicherheit unserer IT-Systeme. Aus diesem Grund werden die Daten für maximal 7 Tage als technische Vorkehrung gespeichert." DECLINED mikkkael Curator
bol-d-air.net "after having responded to your inquiry you do not pursue business with us we destroy the personal data we collected after 30 days</p> Technical Data <p>Our web server collects your IP, the time you visited, the page you've seen. We do not use this technical data we collect about your connection to our site other than in case of breach attempts on our sites. The technical data is destroyed after 30 days</p" APPROVED boldair
BitPay "Data retention<p>We are a regulated Financial Institution in the United States and per the applicable Bank Secrecy Act provisions, we will retain Personal Data that has been obtained as a part of our Customer Identification Program for a period of 5 years after an account has been closed or became dormant." DECLINED Peepo Staff
Pinterest "Pinterest deletes this data after 30 days" DECLINED (deactivated)
Netsyms Technologies "We only retain data as needed to provide you with services. We never log historical location data. any such data we receive overwrites the older data. Under normal conditions, we keep server access logs no longer than one month" APPROVED skylarmt Curator
LibreOffice "The data will be deleted as soon as it is not needed to achieve the purposes for which it was collected. In the case of data collection used to providing the website, this takes place when the respective session is completed.</p> " APPROVED Agnes de Lion Staff
Hinterland Games "5. We will keep personal information used to make a decision affecting you for at least one&nbsp;year after using it to make the decision." DECLINED Dr_Jeff Staff
Element "Our logs are kept for:<br> </p> <ul> <li>30 days, for EMS Customer IP addresses;</li> <li>180 days, for Element chat app IP addresses" APPROVED Agnes de Lion Staff
PrivacyTools "Raw data such as pages visited, anonymized visitor IPs, and visitor actions will be retained for 60 days." APPROVED Dr_Jeff Staff
Nvidia "We retain your personal data for as long as our engagement with you continues (e.g., emails, website visits, logins, or event attendance). We erase customer and enterprise personal data if there has been no engagement with you for more than five years.</p>" APPROVED Dr_Jeff Staff
Kaspersky "If you delete your account we will delete your personal information from our records within 24 hours." DECLINED Dr_Jeff Staff
ProtonVPN "hen you use the Service, we do NOT do any of the following:</p> <ul> <li>Log users’ traffic or the content of any communications</li> <li>Discriminate against devices, protocols, or applications</li> <li>Throttle your Internet connection</li> </ul> <p>You can find details about our no-logs VPN policy here.</p> " APPROVED Agnes de Lion Staff
Jitsi "In some cases, meeting related content, which may contain personal information, is temporarily stored to enable user functionality in a meet.jit.si video meeting.&nbsp. Examples include:</p> <ul> <li>If you use the chat function, chat content is stored during the meeting.</li> <li>If you record a meeting, the recording of the meeting is temporarily stored until it is uploaded to your file hosting service (e.g. DropBox).</li> <li>If you livestream your meeting, video content is temporarily stored to buffer the livestream.<" APPROVED Dr_Jeff Staff
Vivaldi "<p>Email logs are stored for up to three months.</p>" APPROVED Dr_Jeff Staff
HideMyAss! " <b>We store server’s service data for 35 days</b>, after which time it is deleted on a rolling basis — data created on Jan 3rd, 2020 gets deleted on Feb 7rd 2020, for example.</p> " APPROVED Agnes de Lion Staff
NewPipe "Personal data such as the IP address are only processed for the purpose of serving the pages by our webserver software, and are deleted from the memory immediately after the page has been sent to the user.</p>" APPROVED Agnes de Lion Staff
European Commission "Log files are kept for 6 months." APPROVED KnossosDomovoi Curator
Session "so all information is deleted within 6 months of being collected." APPROVED donno Curator
Nslookup "Logging</strong> <br>In order to observe the function of NsLookup, we log some of <strong>the web pages you request</strong>. This data is not linked to you, and is handled and retained for 7 days by our logging partner Humio.</li> " APPROVED Agnes de Lion Staff
VPN.AC "We log customer's IP address, VPN session connect and disconnect time, amount of traffic transferred. All these session logs are removed shortly after closing the session. " DECLINED lxda Curator
VPN.AC "These connection logs are stored on an encrypted server and are erased permanently on a daily basis." APPROVED lxda Curator


Comments:
On 2019-04-02 11:35:59 UTC, ps Curator wrote:

Should this be just in general "logs" and not user logs? In that case it would cover also server logs which are way more often mentioned in ToS.