Logs are deleted after a finite period of time

Logs are text files containing some information about web visitors, such as user agents (showing for instance that you're connecting from Firefox for Android) and ip addresses (which reveal your approximate location). This case applies to Services that periodically delete their logs to prevent user sessions being tracked over time.

Classification: good

Weight: 80



Service Title Rating Status Author
La Centrale "Concernant les données relatives à la gestion de nos clients et prospects :<p>Les données relatives à nos clients seront conservées cinq (5) ans après l'expiration du contrat quelle qu'en soit la cause" APPROVED Agnes_de_Lion Staff
Nextcloud "From neither will we hand over individual data to anybody else and any privacy breaches we will disclose as soon as possible. We also delete, anonymize and remove data regularly.</p> <p> " APPROVED Agnes_de_Lion Staff
Sonic.net "These logs are retained on a temporary basis in order to insure high-quality service, and no logs are kept indefinitely." APPROVED import script Bot
DEPRECATED #69 "We dont save Log Files.</p>" DECLINED Nickwasused Curator
Werk32.NET (discontinued?) " Die IP-Adressen werden spätestens nach 7 Tagen anonymisiert oder gelöscht.</p>" APPROVED TheLostPlaces
BitDefender "Bitdefender, like any other website manager, may record this kind of information for a limited period of time. " APPROVED Dr_Jeff Staff
JetBrains "No personal data is kept in logs for more than 30 days" APPROVED Kurtoid Curator
lib.reviews "We store visitor logs for up to 90 days." APPROVED arlo Staff
Pixabay User logs are deleted after a finite period of time DECLINED Pawel
remove.bg " The server logs are stored for a maximum of 3 months." DECLINED denishdk Curator
Tactical Tech "<p>In all of the above cases, the data is stored securely, and for a limited time period only." DECLINED ToS;DRemuedu Curator
SourceHut User logs are deleted after a finite period of time DECLINED ddevault
Plex "we delete data used for logging and error tracking after 90 days" APPROVED icedterminal
MeWe " We either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after a maximum of 12 months.</p> " DECLINED Peepo Staff
Deleted Service 2317 by user 1764 "Information automatically collected: <ul> <li> <strong>IP address;</strong> Your IP address is collected so that you know who's logged into your account, and helps us recognise suspicious login attempts. These logs are deleted after thirty (30) days." DECLINED Peepo Staff
SecuriSend (discontinued?) "Note: there is no information on our servers over thirty days of age" APPROVED Agnes_de_Lion Staff
Read the Docs Community "Regardless of DNT preference, our logs that contain IP addresses and user agent strings are deleted after 10 days unless a DNT exception applies." APPROVED rtd-davidfischer
Riot Games (League of Legends) "As another example, chat logs/history data is retained for a period of two years from its creation. This is to enable Riot to properly investigate infringements of our rules and policies such as fraud, toxicity, cheating and harmful behaviour." APPROVED LadyStonda
WindowsLogic Productions "Your Rights <p>When contacting us or sending a form on our site, as appropriate, you may be asked to enter your name, email address and other details to help you with your experience, this data is recorded and sent to us but is deleted after it has been read and/or dealt with and kept for no more than a maximum of 30 days if specified.</p> " DECLINED Peepo Staff
HERE Technologies "<em>Your Personal Data is retained as long as you keep your account active or as otherwise necessary for protecting our legal rights or complying with our legal obligations. </em>&nbsp;</p> <p>We will retain your Personal Data related to your account for as long as your account is active, and to comply with our legal obligations, resolve disputes, and enforce the Terms. After you close your account, we may retain your data for up to thirty (30) calendar days to allow us a reasonable time to properly close your account (or, if longer retention of certain data is required under law, we will retain such data for such longer period of time). After such period, we will move your data to a ‘Legal Compliance Only’ folder and will retain your data or any part thereof, solely as required or otherwise permitted under applicable law, whichever is shorter. Our longest retention period is seven years for financial information. Once this period has expired, we will delete your data.</p>" DECLINED ToS;DRemuedu Curator
Telegram "If collected, this metadata can be kept for 12 months maximum." APPROVED FreeWee
PsychonautWiki "We will never keep logs at any component of our infrastructure" APPROVED Souroozelooz
NextDNS "2. When the service comes into contact with user data that shall not be logged, it is discarded as quickly as possible." APPROVED alostengineer
WindowsLogic Productions "Your Rights <p>When contacting us or sending a form on our site, as appropriate, you may be asked to enter your name, email address and other details to help you with your experience, this data is recorded and sent to us but is deleted after it has been read and/or dealt with and kept for no more than a maximum of 30 days if specified.</p> " APPROVED user 308
mastodon.social "We will make a good faith effort to:</p> <ul> <li>Retain server logs containing the IP address of all requests to this server, in so far as such logs are kept, no more than 90 days.</" APPROVED mikwee
Metager "For this purpose alone, we store the full IP address and a timestamp for a maximum of 96 hours." APPROVED Agnes_de_Lion Staff
Dendreo "Le Contenu du Client est stocké sur les serveurs de Dendreo en vue de son archivage pendant un maximum de trois (3) années après la fin de son abonnement" APPROVED
Media Markt "Die Erfassung und Speicherung dieser Daten ist für den Betrieb der Internetseite erforderlich, um die Funktionalität der Webseite sicherzustellen und die Inhalte unserer Webseite korrekt auszuliefern. Zudem dienen uns die Daten zur Optimierung unserer Webseite und zur Gewährleistung der Sicherheit unserer IT-Systeme. Aus diesem Grund werden die Daten für maximal 7 Tage als technische Vorkehrung gespeichert." DECLINED mikkkael Curator
bol-d-air.net "after having responded to your inquiry you do not pursue business with us we destroy the personal data we collected after 30 days</p> Technical Data <p>Our web server collects your IP, the time you visited, the page you've seen. We do not use this technical data we collect about your connection to our site other than in case of breach attempts on our sites. The technical data is destroyed after 30 days</p" APPROVED boldair
Pinterest "Pinterest deletes this data after 30 days" DECLINED (deactivated) Suspended
BitPay "Data retention<p>We are a regulated Financial Institution in the United States and per the applicable Bank Secrecy Act provisions, we will retain Personal Data that has been obtained as a part of our Customer Identification Program for a period of 5 years after an account has been closed or became dormant." DECLINED Peepo Staff
Netsyms Technologies "We only retain data as needed to provide you with services. We never log historical location data. any such data we receive overwrites the older data. Under normal conditions, we keep server access logs no longer than one month" APPROVED skylarmt Curator
LibreOffice "The data will be deleted as soon as it is not needed to achieve the purposes for which it was collected. In the case of data collection used to providing the website, this takes place when the respective session is completed.</p> " APPROVED Agnes_de_Lion Staff
Hinterland Games "5. We will keep personal information used to make a decision affecting you for at least one&nbsp;year after using it to make the decision." DECLINED Dr_Jeff Staff
PrivacyTools "Raw data such as pages visited, anonymized visitor IPs, and visitor actions will be retained for 60 days." APPROVED Dr_Jeff Staff
Element "Our logs are kept for:<br> </p> <ul> <li>30 days, for EMS Customer IP addresses;</li> <li>180 days, for Element chat app IP addresses" APPROVED Agnes_de_Lion Staff
Nvidia "We retain your personal data for as long as our engagement with you continues (e.g., emails, website visits, logins, or event attendance). We erase customer and enterprise personal data if there has been no engagement with you for more than five years.</p>" APPROVED Dr_Jeff Staff
Kaspersky "If you delete your account we will delete your personal information from our records within 24 hours." DECLINED Dr_Jeff Staff
ProtonVPN "hen you use the Service, we do NOT do any of the following:</p> <ul> <li>Log users’ traffic or the content of any communications</li> <li>Discriminate against devices, protocols, or applications</li> <li>Throttle your Internet connection</li> </ul> <p>You can find details about our no-logs VPN policy here.</p> " APPROVED Agnes_de_Lion Staff
Vivaldi "<p>Email logs are stored for up to three months.</p>" APPROVED Dr_Jeff Staff
HideMyAss! " <b>We store server’s service data for 35 days</b>, after which time it is deleted on a rolling basis — data created on Jan 3rd, 2020 gets deleted on Feb 7rd 2020, for example.</p> " APPROVED Agnes_de_Lion Staff
NewPipe "Personal data such as the IP address are only processed for the purpose of serving the pages by our webserver software, and are deleted from the memory immediately after the page has been sent to the user.</p>" APPROVED Agnes_de_Lion Staff
European Commission "Log files are kept for 6 months." APPROVED KnossosDomovoi Curator
Session "so all information is deleted within 6 months of being collected." APPROVED donno Curator
VPN.AC "We log customer's IP address, VPN session connect and disconnect time, amount of traffic transferred. All these session logs are removed shortly after closing the session. " DECLINED welda Curator
VPN.AC "These connection logs are stored on an encrypted server and are erased permanently on a daily basis." APPROVED welda Curator
WorldVPN "We do not keep logs with our users’ activity. " APPROVED welda Curator
DAVx⁵ "These logs are not kept longer than one year.</p>" APPROVED Agnes_de_Lion Staff
Briar "The logs are deleted automatically after seven days.</li>" APPROVED Agnes_de_Lion Staff
Disroot " <li>We store logs of your activity for a period no longer than 24 hours (unless specified otherwise per service)" APPROVED Agnes_de_Lion Staff
Google Chrome " Google collects standard log information for Safe Browsing requests, including an IP address and one or more cookies. After at most 30 days, Safe Browsing deletes the raw logs, storing only calculated data in an anonymized form that does not include your IP addresses or cookies." APPROVED Agnes_de_Lion Staff
Wickr Me "Our servers store the encrypted messages that you send and receive for up to 6 days to ensure their reliable delivery to each device associated with your account and the accounts to which you transmit messages. We retain certain account data (i.e., types of messages sent and account settings changes) which contain no PII for up to 6 days.</p> " APPROVED Agnes_de_Lion Staff
Mozilla.org User logs are deleted after a finite period of time DECLINED Harvsmitt
Firefox Cloud Services "System logs of your DNS requests are deleted from the service within 24 hours" APPROVED private prawn Curator
SourceHut "<p>We also obtain some information from your web browser as you use our services and store it for up to 30 days:</p> <ul>" APPROVED Agnes_de_Lion Staff
Speedtest by Ookla "Online Data related to OBA is kept by Ookla for not more than 180 days after which it will expire, subject to certain conditions." DECLINED private prawn Curator
Wordpress.com " <p>For example, we keep web server logs that record information about a visitor to one of Automattic’s websites, like the visitor’s IP address, browser type, and operating system, for approximately 30 days." APPROVED pseudokawaii
Mozilla VPN "No server logs of your network activity are maintained by our partner Mullvad when you're using the Mozilla VPN service." DECLINED welda Curator
Audacity "<ol> <li>The IP address will be stored in an identifiable way only for a calendar day." APPROVED Agnes_de_Lion Staff
Heaven HR "Diese Daten werden für 3 Monate gespeichert und im Anschluss unverzüglich gelöscht." APPROVED Agnes_de_Lion Staff
JulMan Logs are deleted after a finite period of time APPROVED JulMan
Calyx Institute "Your IP address may be logged, but we will delete such logs on a regular basis. " APPROVED Agnes_de_Lion Staff
Astronomer "Every seven days, our system will automatically erase any active backups, archives, or logs." APPROVED KnossosDomovoi Curator
GOV.UK "We will delete access log data after 120 days.</p>" APPROVED HelloWorld
Bleeping Computer "These logs are only saved for 7 days." APPROVED Zakronia
CTemplar "When you visit our website, your browser sends us your user-agent and IP address. When you leave our site no records are kept of your IP address in association to your account. We anonymously store your IP for 7 days. This is required to defend and prevent abuse that could shut down our service. After 7 days it is deleted and no records are kept. " APPROVED cryptoraptor
TorGuard " Apache webserver logs are regularly purged and are created by the webserver." APPROVED Agnes_de_Lion Staff
YNAB. (You Need a Budget) " log files retained for up to eighteen (18) months" APPROVED yoharnu
CockFile User logs are deleted after a finite period of time APPROVED (deactivated) Suspended
Kwed.Org "If you choose to use the contact form on RKO, it logs your IP address, name e-mail address and the recipients artist id. This data will only be used in the event of remix creators being harassed anonymously. Apart from the person you are e-mailing your name and e-mail address will never be disclosed to others. This data is automatically deleted after 180 days." DECLINED jaluth
Kwed.Org "To conserve bandwidth and limit single users from execessively downloading files, RKO keeps a temporary log that contains the hour each download is initiated, the ID of the tune being downloaded and the IP address that initiates the download. This information is used to limit downloads over a 12-hour period. The data is automatically deleted after 12 hours." DECLINED jaluth
Kwed.Org "RKO uses 'nginx' web server software. It uses the 'Combined Log Format' (host, ident, authuser, date, request, status, bytes, referrer and user-agent). Log data is automatically deleted after 15 days." APPROVED jaluth
PlanetMinecraft Logs are deleted after a finite period of time APPROVED lolingvo
Zyxel Communications Corp "Your personal data will not be retained in excess of two years after the termination or cessation of our services or purposes, with the exception of when local laws and regulations require it to be retained beyond that period.</p> " APPROVED ThisIsLiz Curator
DeepL "The data is stored in a database that can only be accessed by selected employees and is automatically deleted after 14 days." APPROVED DodoLeDev
Temp Mail "All emails and data temporarily stored on our service are permanently deleted after the time expired." DECLINED sameta
Codeberg "These log files are destroyed automatically within at most seven days.</p>" APPROVED dullbananas
SimpleLogin "Logs older than 7 days are deleted." APPROVED SailorVella
AnonAddy "All log files are rotated daily and retained for 7 days, old log files are deleted." APPROVED hasg
Psiphon "We keep user activity data for at most 90 days, and then we aggregate it and delete it." APPROVED Agnes_de_Lion Staff
Privacy Guides " <p>Raw data such as pages visited, anonymized visitor IPs, and visitor actions will be retained for 60 days." APPROVED Agnes_de_Lion Staff
GamingOnLinux "<p>These log files are regularly deleted every month.</p>" APPROVED wojtaz0w
Ableton "Pseudonymous usage data will be deleted after six months." APPROVED Agnes_de_Lion Staff
Cover your Tracks "For visitors to our website, we generally log requests to our website for up to seven days from when the data was collected" APPROVED wolfgang8741
~Vern "automatically-generated log files but these automatically-generated log files are deleted every 48 hours" APPROVED railwhale
AdGuard Software Limited "We keep and store the anonymous database of domains requested in the last 24 hours." APPROVED shadowwwind Staff
AnkiWeb "<li>Logs are automatically removed after 1 month.</li>" APPROVED (deactivated) Suspended
AdGuard DNS "We keep and store the anonymous database of domains requested in the last 24 hours." APPROVED Monsieur_Jaune
iMenuPro "This information is stored in logs, contains no personal data collected by the iMenuPro service, and is only stored on a temporary basis to assist with customer support and crash reporting and will not be shared with anyone outside of SoftCafe unless required by law.</p> " APPROVED Agnes_de_Lion Staff
Ziff Davis "Online Data related to OBA is kept by Ziff Davis for not more than 180 days after which it will expire, subject to certain conditions." APPROVED Agnes_de_Lion Staff
matrix.org "Our logs are kept for not longer than 180 days.</p>" APPROVED Agnes_de_Lion Staff
Bright Cellars "After a transaction, your private information (credit cards, etc.) will not be stored on our servers." APPROVED EarldridgeJazzedPineda
Adblock Logs are deleted after a finite period of time APPROVED Eugenio400
Snopyta "The data collected is kept for as long as is necessary to resolve the problem, but for a maximum of 24 hours" APPROVED Agnes_de_Lion Staff
CounterMail "We do not collect any data from our users, the only time we store some data is the first 14 days of your payment date, after 14 days, we remove most sensitive information and only store the data that is needed for the accounting, such as the product you bought, the amount, the payment method, the date and the country. So after 14 days:<br>no Name, no Address, no State, no Phone, no Card numbers and no Secondary email</li>" APPROVED EarldridgeJazzedPineda
tempmail "All incoming emails and personal data temporarily stored on our service are permanently deleted after 1 hour." APPROVED sameta
tempmail "All incoming emails and personal data temporarily stored on our service are permanently deleted after 1 hour." APPROVED sameta
t2bot.io "Our logs are kept for no longer than 180 days.</p>" APPROVED lr19_
ptgms Industries "All logs are automatically deleted after two weeks have passed" APPROVED erik Staff
Aternos "Those events are saved for up to 7 days and help to identify and solve general or individual problems with our storage system." APPROVED Agnes_de_Lion Staff
PussTheCat "<b>Retention period:</b> <p>Every logs are stored at most 3 months. The date at which they were last deleted is <code>May 30, 2022</code>." APPROVED shadowwwind Staff
Neurohr Bytes Software Logs are kept for up to 90 days APPROVED NeurohrByteS
Codeberg "These log files are destroyed automatically within at most seven days.</p>" APPROVED donno Curator
Swisscows "For data related to the search requests, Swisscows keeps for 7 days the keywords connected to your IP address and the user agent of your browser. The keywords are then stored without any associated personal data. </p> <p> For data related to the HTTP connections, Swisscows stores it for 60 days. After this period there will be no evidence that a user ever visited Swisscows. " APPROVED Agnes_de_Lion Staff
Ouigo "<p>Catégories de données</p> <p>Durées de conservation</p> <p>Données clients renseignées lors de la création du compte, données des accompagnants et données des voyageurs favoris</p> <p>&nbsp;</p> <p>Jusqu’à la suppression du compte sur demande de l’utilisateur ou à l’issue d’une durée d’un an en cas d’inactivité de l’utilisateur</p> <p>&nbsp;</p> <p>Réservations passées</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>1 an</p> <p>&nbsp;</p> <p>Adresse IP</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>30 minutes</p> " APPROVED Agnes_de_Lion Staff
Print Friendly "There are a couple of features of PrintFriendly Pro that can/may require personal data.</p>Email Feature<p>When an individual emails a PrintFriendly page, email address(es) and optional message are required to generate/send the email ("legitimate interest"). This data is encrypted and sent to the data processor (SendGrid ) via API to immediately send the email. <strong>Email addresses and message is never saved/stored on PrintFriendly servers</strong>.</p>PDF Feature<p>If the PDF feature is used, the page content is sent to our server to generate the PDF ("legitimate interest"). We temporarily store the PDF ( up to 60 minutes) so you can access/download the PDF, then the PDF is permanently deleted" APPROVED Agnes_de_Lion Staff
Open Humans "<p> We may retain access logs containing this data for up to 120 days, and then delete them." APPROVED arlo Staff
Kaspersky "<strong>How long do we keep your personal data</strong> <p>Data is deleted no later than 1 (one) calendar month after the account is deleted." APPROVED Agnes_de_Lion Staff
Jitsi "In some cases, meeting related content, which may contain personal information, is temporarily stored to enable user functionality in a meet.jit.si video meeting.&nbsp. Examples include:</p> <ul> <li>If you use the chat function, chat content is stored during the meeting.</li> <li>If you record a meeting, the recording of the meeting is temporarily stored until it is uploaded to your file hosting service (e.g. DropBox).</li> <li>If you livestream your meeting, video content is temporarily stored to buffer the livestream.<" APPROVED Dr_Jeff Staff
Mastodon.world "We will make a good faith effort to:</p> <ul> <li>Retain server logs containing the IP address of all requests to this server, in so far as such logs are kept, no more than 90 days." APPROVED BuckyRiverBeaver
Nslookup "Logging</strong> <br>In order to observe the function of NsLookup, we log some of <strong>the web pages you request</strong>. This data is not linked to you, and is handled and retained for 7 days by our logging partner Humio.</li> " APPROVED Agnes_de_Lion Staff
remove.bg "The server logs are stored for a maximum of 3 months." APPROVED Deveroonie Curator
EthicalAds "Logs containing IP addresses are deleted after no more than 10 days." APPROVED Agnes_de_Lion Staff
Convertr "All log data (IP address, user agent, referrer) is deleted after 14 days." APPROVED ThisIsLiz Curator
Privacy Rights Clearinghouse "We regularly delete raw individualized log information after 7 days, unless we believe we need to retain it for longer in order to investigate or report a bug or malicious attack." APPROVED ThisIsLiz Curator
CloudConvert "All log data (IP address, user agent, referrer) is deleted after 14 days." APPROVED ThisIsLiz Curator
Wiby Logs are deleted after a finite period of time APPROVED 234bcn
SteamID "IP logs are cleared automatically after 1 year, unless there is manual intervention relating to fraud or security needs. General webserver logs are generally cleared within 48 hours.<br>" PENDING DJJ05


Comments:
On 2019-04-02 11:35:59 UTC, ps (1036) Curator wrote:

Should this be just in general "logs" and not user logs? In that case it would cover also server logs which are way more often mentioned in ToS.