Starting as soon as 60 days after the missed renewal date, we will begin treating it as a Free account and delete your inactive content (no views in a year). </p> TechSmith Assets <ul> <li>A subscription will only be refunded if the request is received within 14 days of the purchase date, provided you have not downloaded more than 5 Assets. </li> </ul> Audiate <ul> <li>A subscription will only be refunded if the request is received within 14 days of the purchase date</li> </ul> <p>