Data retention 12.1. Data retention policy <p>Account Data will due to tax regulations be retained for up to five full fiscal years from your cancellation of your Service account.</p> <p>Configuration Data and System Generated Data will be erased immediately when you cancel the Service account.</p> <p>End User Data will be erased on an ongoing basis after 12 months from registration, and immediately when you cancel the Service account.</p> 12.2.