ToS;DR

Logs are deleted after a finite period of time


Service: TrueCaller
Status: APPROVED
Case: Logs are deleted after a finite period of time
Changes: 2
Source: link
Author: Dew (38523)


The Privacy Policy States: 1. Truecaller collects logs and event information from your device, including incoming and outgoing calls and messages, keywords, metadata, and device interactions with their services. 2. These logs and data are stored only for a certain period of time, primarily for delivering messages and ensuring the service functions smoothly. There’s no explicit mention of logs being kept indefinitely. 3. However, the exact retention period isn't specified in the policy, but the language suggests that logs are not kept permanently unless needed for legal or specific operational reasons.


Comments:
On 2026-04-05 17:41:26 UTC, Dr_Jeff (20149) Staff wrote:

APPROVED
No comment given



We track editorial changes to analyses and updates to a point's status and display the previous versions here as part of an effort to promote transparency regarding our curation process.

Version 2: 2026-04-05 17:41:26 UTC by Dr_Jeff (20149)
Analysis updated

Previous Status: PENDING

Updated Status: APPROVED

Version 1: 2024-10-23 19:57:54 UTC by Dew (38523)
Analysis created

Title: Logs are deleted after a finite period of time

Analysis: The Privacy Policy States: 1. Truecaller collects logs and event information from your device, including incoming and outgoing calls and messages, keywords, metadata, and device interactions with their services. 2. These logs and data are stored only for a certain period of time, primarily for delivering messages and ensuring the service functions smoothly. There’s no explicit mention of logs being kept indefinitely. 3. However, the exact retention period isn't specified in the policy, but the language suggests that logs are not kept permanently unless needed for legal or specific operational reasons.

Status: PENDING