If we become aware that a child under 16 has provided us with personal information without parental consent, we take steps to promptly remove such information and terminate the child's account.</p> Redress/Compliance and Accountability <p>If you have any questions about our privacy practices, this Privacy Policy, or how to lodge a complaint with the appropriate authority, please contact Cotton Bureau by email at help@cottonbureau.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.</p>