ToS;DR

Users are entitled to a refund if certain thresholds or standards are not met by the service


Service: Proton AG
Status: DECLINED
Case: You are entitled to a refund if certain thresholds or standards are not met by the service
Changes: 4
Source: link
Author: denishdk (2031) Curator


<p>For ProtonMail Professional Plan users, the Company aims to provide Service availability of 99.95% or better. If downtime in any one month exceeds 0.05% of that month, the Company will credit the user’s account. Service credits are applied at the user’s request and will apply toward the balance due at the end of the next billing cycle (either monthly or yearly).</p> <p>The Company calculates service credits in the following way:</p> <ul> <li>If the monthly uptime is less than 99.95% but equal to or greater than 99.0%, the service credit is equal to 10% of the Service’s monthly cost.</li> <li>If the monthly uptime is less than 99.0%, the service credit is equal to 30% of the Service’s cost.</li>


Comments:
On 2019-06-14 04:57:51 UTC, jessew (2993) Curator wrote:

approved: without comment

On 2020-12-14 16:15:13 UTC, michielbdejong (6) Staff wrote:

Found quote, changed: quoteStart quoteEnd

On 2022-11-10 20:30:04 UTC, System (21311) Bot wrote:

Quote not found

On 2022-11-10 23:20:07 UTC, System (21311) Bot wrote:

DECLINED
Point automatically declined as no activity have been monitored over a course of 2 months. Was: declined

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On 2023-05-09 14:26:57 UTC, sowaro4784 (31933) wrote:

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We track editorial changes to analyses and updates to a point's status and display the previous versions here as part of an effort to promote transparency regarding our curation process.

Version 1: 2022-11-10 23:20:07 UTC by Deleted Curator

Previous Title: No changes recorded

Updated Title: No changes recorded

Previous Analysis: No changes recorded

Updated Analysis: No changes recorded

Previous Status: QUOTE NOT FOUND

Updated Status: DECLINED

Version 2: 2019-09-25 05:22:42 UTC by omhqit (4454) Curator

Previous Title: No changes recorded

Updated Title: No changes recorded

Previous Analysis: No changes recorded

Updated Analysis: No changes recorded

Previous Status: No changes recorded

Updated Status: No changes recorded

Version 3: 2019-06-14 04:57:51 UTC by jessew (2993) Curator

Previous Title: No changes recorded

Updated Title: No changes recorded

Previous Analysis: No changes recorded

Updated Analysis: No changes recorded

Previous Status: PENDING

Updated Status: APPROVED

Version 4: 2019-04-23 17:04:24 UTC by denishdk (2031) Curator

Previous Title:

Updated Title: Users are entitled to a refund if certain thresholds or standards are not met by the service

Previous Analysis:

Updated Analysis: Generated through the annotate view

Previous Status:

Updated Status: PENDING