The service provides details about what kinds of personal information they collect


Service: Proton AG
Status: APPROVED
Changes: 4
Source: link
Author: denishdk (2031) Curator


Should you choose to provide it, we do associate another email address with your account (for password recovery, or notifications). The legal basis for processing is consent and you are free to remove that data in the account panel of your ProtonMail account.</p> <p> <strong>Account activity:</strong> Due to limitations of the SMTP protocol, we have access to the following email metadata: sender and recipient email addresses, the IP address incoming messages originated from, message subject, and message sent and received times. We do NOT have access to encrypted message content but unencrypted messages sent from external providers to ProtonMail are scanned for Spam and Viruses to pursue the legitimate interest of the protection of our users. We also have access to the following records of account activity: number of messages sent, amount of storage space used, total number of messages, last login time.</p> <p> <strong>Communicating with ProtonMail:</strong> Your communications with the Company, such as support requests, bug reports, or feature requests may be saved by our staff.


Comments:
On 2019-09-25 05:15:11 UTC, omhqit (4454) Curator wrote:

approved: without comment

On 2020-12-14 16:15:07 UTC, michielbdejong (6) Staff wrote:

Found quote, changed: quoteStart quoteEnd



We track editorial changes to analyses and updates to a point's status and display the previous versions here as part of an effort to promote transparency regarding our curation process.

Version 1: 2023-07-11 10:04:24 UTC by Deleted Curator

Previous Title: No changes recorded

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Version 2: 2019-09-25 05:23:16 UTC by omhqit (4454) Curator

Previous Title: No changes recorded

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Version 3: 2019-09-25 05:15:11 UTC by omhqit (4454) Curator

Previous Title: No changes recorded

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Previous Status: PENDING

Updated Status: APPROVED

Version 4: 2019-04-19 06:19:54 UTC by denishdk (2031) Curator

Previous Title:

Updated Title: The service provides details about what kinds of personal information they collect

Previous Analysis:

Updated Analysis: Generated through the annotate view

Previous Status:

Updated Status: PENDING