When the service wants to change its terms it should notify users at least two months in advance


Service: TransferWise
Status: DECLINED
Changes: 2
Source: link
Author: sustmi (570)


The Customer Agreement (EEA) states: "26.1 We may change this Agreement by giving you at least two (2) months’ prior written notice. If we do this, you can terminate this Agreement immediately by providing written notice to us during the notice period. If we do not hear from you during the notice period, you will be considered as having accepted the proposed changes and they will apply to you from the effective date specified on the notice." But they also preserve a possibility to make changes without notifying users: "26.2 In some instances, we may change this Agreement immediately. Despite section 26.1, changes to this Agreement which are (1) more favourable to you; (2) required by law; or (3) related to the addition of a new service, extra functionality to the existing Service; or (4) changes which neither reduce your rights nor increase your responsibilities, will come into effect immediately if they are stated in the change notice. Changes to exchange rates shall come into effect immediately without notice and you shall not have the right to object to such a change."


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Version 2: 2021-02-06 04:02:05 UTC by Deleted

Previous Title: No changes recorded

Updated Title: No changes recorded

Previous Analysis: No changes recorded

Updated Analysis: No changes recorded

Previous Status: DRAFT

Updated Status: DECLINED

Version 1: 2018-07-17 19:52:33 UTC by sustmi (570)

Previous Title:

Updated Title: When the service wants to change its terms it should notify users at least two months in advance

Previous Analysis:

Updated Analysis: The Customer Agreement (EEA) states: "26.1 We may change this Agreement by giving you at least two (2) months’ prior written notice. If we do this, you can terminate this Agreement immediately by providing written notice to us during the notice period. If we do not hear from you during the notice period, you will be considered as having accepted the proposed changes and they will apply to you from the effective date specified on the notice." But they also preserve a possibility to make changes without notifying users: "26.2 In some instances, we may change this Agreement immediately. Despite section 26.1, changes to this Agreement which are (1) more favourable to you; (2) required by law; or (3) related to the addition of a new service, extra functionality to the existing Service; or (4) changes which neither reduce your rights nor increase your responsibilities, will come into effect immediately if they are stated in the change notice. Changes to exchange rates shall come into effect immediately without notice and you shall not have the right to object to such a change."

Previous Status:

Updated Status: DRAFT