ToS;DR

refund policy


Service: Steam
Status: DECLINED
Case: You are entitled to a refund if certain thresholds or standards are not met by the service
Changes: 4
Source: link
Author: 452


<p>You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements. maybe you bought a game by mistake. maybe you played the title for an hour and just didn't like it.</p> <p>It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.
refund policy


Comments:
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We track editorial changes to analyses and updates to a point's status and display the previous versions here as part of an effort to promote transparency regarding our curation process.

Version 1: 2021-02-06 04:16:10 UTC by Deleted

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Version 2: 2018-08-22 08:05:21 UTC by michielbdejong (6)

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Version 3: 2018-08-22 08:05:05 UTC by michielbdejong (6)

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Version 4: 2018-06-17 19:38:16 UTC by 452

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Updated Analysis: refund policy

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Updated Status: PENDING