Private messages can be read


Service: Lyft
Status: APPROVED
Changes: 4
Source: link
Author: ThePainofTOS Lv. 32 Curator


But while we use a third party to provide the communication service, we collect information about these communications and Lyft Platform chat communications, including the participants' phone numbers, the date and time, and the contents of SMS and chat messages. For security purposes, we may also monitor or record the contents of phone calls made through the Lyft Platform, but we will always let you know we are about to do so before the call begins.
"We work with a third party to facilitate phone calls and text messages between Riders and Drivers without sharing either party's actual phone number with the other."


Comments:
On 2026-06-30 14:35:52 UTC, Dr_Jeff Lv. 92 Staff wrote:

changes-requested: I don't know... It seems like this concerns service-to-user communications. I could be wrong, though.

On 2026-07-01 07:37:03 UTC, ThePainofTOS Lv. 32 Curator wrote:

Added context to quote

On 2026-07-02 02:20:32 UTC, Dr_Jeff Lv. 92 Staff wrote:

APPROVED
No comment given



We track editorial changes to analyses and updates to a point's status and display the previous versions here as part of an effort to promote transparency regarding our curation process.

Version 4: 2026-07-02 02:20:32 UTC by Dr_Jeff 20149 Lv. 92 Curator
Analysis updated

Previous Status: PENDING

Updated Status: APPROVED

Version 3: 2026-07-01 07:37:03 UTC by ThePainofTOS 35448 Lv. 32 Curator
Analysis updated

Previous Analysis: Generated through the annotate view

Updated Analysis: "We work with a third party to facilitate phone calls and text messages between Riders and Drivers without sharing either party's actual phone number with the other."

Previous Status: CHANGES REQUESTED

Updated Status: PENDING

Version 2: 2026-06-30 14:35:52 UTC by Dr_Jeff 20149 Lv. 92 Curator
Analysis updated

Previous Status: PENDING

Updated Status: CHANGES REQUESTED

Version 1: 2026-06-30 08:12:30 UTC by ThePainofTOS 35448 Lv. 32 Curator
Analysis created

Title: Private messages can be read

Analysis: Generated through the annotate view

Status: PENDING