<li>When you contact us with questions, we reply to your email</li> <li>We facilitate customer support communications with you when you've told us, either directly or through a <a href="https://mbasic.facebook.com/privacy/policy/printable/version/25862970456621906/?entry_point=POLICY_SUBPAGE%3A2.subpage.12-CommunicatingWithYouWe#annotation-37">third party[37]</a>, that you have questions or concerns about our Products</li> </ul> <p>We also use information about how you interact with our messages, like if you open an email from us. This helps us understand the best way to reach you and whether our communications are helpful.</p>