If Your file(s) was fully previewable yet You still were unable to recover it, please contact CleverFiles for assistance, as outlined in Section 24, below.</p> <p><strong>9.3 European Union (EU) Residents</strong>. Because of the nature of CleverFiles’s Products, if You are an EU resident, upon purchase of any CleverFiles Product(s) You will lose Your right of withdrawal under the Consumer Rights Directive (<strong><em>“CRD”</em></strong>) 2011/83/EU of the European Parliament and of the Council of 25 October 2011.