Undeliverable Packages <p> If you happen to miss all three delivery attempts, UPS &. FedEx will return your order to Bright Cellars. UPS &. FedEx will charge Bright Cellars a return shipping fee in addition to the original shipping costs. Because of this, packages that are returned to Bright Cellars as “undeliverable” are eligible for a partial refund upon request. Your refund total will include the cost of your order minus $25 to cover the returned shipment fee.
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Updated Title: You are entitled to a refund if certain thresholds or standards are not met by the service
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