In any event, if the service fees were not returned to your Balance following an order cancelation, such service fees’ amount will be exempted from your next purchase on Xavio.</p> <br> <p> Deposit refunds, when available from the payment provider, can be performed by our Conwire team (based on the Order’s original payment currency). To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Conwire team. Such refunds may be subject to an additional fee.</p> <br> Disputes and Cancellations <p>We encourage our Business-makers and Nerds to try and settle conflicts amongst themselves. If for any reason this fails after using the Issue page or if you encounter non-permitted usage on the Site, users can contact Xavio's Conwire department for assistance.</p> <br> Basics <p> Order cancellations can be performed on Xavio, when eligible, by Conwire or through the Issue page per order.</p>