Why has my payment card been charged before payment is due? All payment, billing and transaction processes are handled by the relevant third party distributor or platform such as Apple's App Store or Google's Google Play. However, we understand that these platforms may place a temporary "authorisation hold" or "pending charge" on your payment card before any payment is due (including during a free trial period). This is an action outside of Miniclip's control for the purposes of preventing credit card fraud but we understand no payment is actually taken from you until the 24 period prior to the commencement of a paid subscription period.<br> <br> 12. I have an issue with my Subscription.