If we believe that there is a violation of these terms, which can be simply remedied by the removal of some of the Customer's or User's data, or by disabling a third-party product, we will, in most cases, ask the Customer to take direct action rather than intervene. However, if the Customer doesn't take appropriate action or if we believe there is a credible risk to harm us, the Service, Authorised Users or any third parties, we will directly take what we believe is the appropriate action.<br> </p> 4. Our Responsibilities<br> 4.1 Provide the Services<br> <p>We are responsible for providing the Services as described in the introduction of this document, until the resources and number of user limits defined for the selected homeserver size are met. Once one of these thresholds is met, the Communication Service will be limited or made partially or fully unavailable, depending on which threshold is reached first.<br> </p> 4.2 Uptime<br> <p>We do not guarantee that the Services will be accessible at all times. Like all other cloud-based applications, we are vulnerable to the inherent unreliability of the Internet.