The Service is billed in advance on a monthly or annual basis and is non-refundable after the initial 30 day period. New users may cancel their account and request a refund within 30 days of first signing up by e-mailing info@raindrop.io. After this period, there will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.</li> <li>