Simply discontinuing use of the service without notifying Aerux Broadband does not constitute cancellation of service and/or account. Disconnection of the subscribers’s connection does not constitute a complete cancellation of the subscriber’s account in the event that the subscriber has (a) not fulfilled the length of service term as stipulated in their signed agreement or (b) has an unpaid balance remaining on their account. . Any outstanding balance remaining for services rendered must be paid in full before subscriber’s account will be closed. Paid charges are not subject to refund when a Subscriber cancels service before the end of a billing cycle, there will be no pro-rated refunds or credits for any partial-month periods remaining after the termination date.