(c) failed to follow the Terms. (d) made a misrepresentation, including without limitation, submitting false or fictitious Personal Information. (e) redeemed merchandise that will be used for resale or commercial use, and/or (f) obtained TW Points as a result of any fraudulent, dishonest, misleading or illegal act, including random clicking or used a system (including online systems, communication systems, servers, computers, software or other automated means), or were otherwise improperly credited TW Points.</li>