SLASLA credits99.91 - 99.99%5%99.81 - 99.90%10%98.51 - 99.80%25%97.51 - 98.50%35%96.51 - 97.50%75%95.50% and less100%</li> <li> <p>The sum of the SLA credits is calculated as a percentage rate of the monthly price for Service and will be provided as a discount to the next invoice provided by the Supplier.</p> </li> <li> <p>The amount of SLA credits cannot exceed 100% of the Monthly Plan payment paid by Customer for the given month.