In the case of arbitration, the arbitrator must be a professional with a strong background in relation to networking, computer systems, and virtual private networks.<br> <br>Any arbitration case started against VPNCity will end with an award to one of the involved parties. In the case that VPNCity is not the complainant, this reward will never exceed the total amount paid by you to VPNCity for the use of its products or services. As part of this arbitration clause, VPNCity includes any and all employees, contractors, officers, directors, and any legal entity tied to VPNCity.</li> </ul> <p> </p> <p>