any inability to reach 911 or other emergency services, any alleged interference with alarm or medical monitoring stations;</li> <li>the use, inability to use, or the lack of interoperability between Cricket Services and any third-party hardware, software, or service;</li> <li>the loss of your information, such as missed or deleted voicemails, text messages, emails, pictures, or files. or</li> <li>any interruption, error, limitation, delay in any Cricket Service, or any other problem cause, in whole or in part, by you or something outside of our control, including, but not limited to, environmental conditions, emergency conditions, power or network outages, transmission errors, equipment damage or repairs, limits in system capacity, unavailability of radio frequency channels, governmental actions, labor disputes, riots, terrorism, or the acts of third parties.</li> </ul> To the greatest extent permission by law, <strong>our total liability to you (under any legal theory) is a credit or refund that must not exceed the total amount of charges you paid us for the applicable Cricket Service during the shorter of (i) the preceding 24-month period or (ii) the period in which you experienced the issue giving rise to your claims</strong>.