12.1 Claims under the warranty <p>The warranty provided by WP MEDIA is limited to refunding non-conforming Products or Products containing a latent defect.</p> <p>In order to file a claim, the Customer must report the existence of a defect or non-conformity within 24 (twenty-four) hours of making the purchase.</p> 12.2 Warranty disclaimer <p>The Customer is solely liable for the choice, storage and use of the Products.</p> <p>No claim may be made under the warranty in the event of misuse.</p> 13. Liability <p>WP MEDIA warrants an overall best-efforts obligation vis-à-vis the Customer, whereby it agrees to use its best efforts in performing the Service provided for herein.</p> <p>The maximum aggregate liability of WP MEDIA towards the Customer for all events (or series of connected events) arising in any twelve-month period and related to the use of the Plug-in shall not exceed the annual subscription fees paid for the Plug-in directly causing the damage for that twelve-month period. </p> <p>