We will process refund of the unexpended amount. </p> <p>7.5.1 Refund Policy for Paid Consults</p> <p>In case a Healthcare Practitioner (HCP) is not available to respond to a paid consult, You can report the issue to Drlogy and request for cancellation, post which Drlogy will process the refund amount equalling to the total actual amount paid by You, including any internet handling fees. However, the refund will not include the discount value provided by Drlogy. </p> <p>