11. Liability of ArvanCloud <p> 11.1. The legal liability of ArvanCloud for imputable faults in the frame of the implementation of the agreement is restricted to the compensation of direct damage suffered by the Customer up to a maximum amount equalling the compensation established in the agreement in question. If the agreement has a term exceeding one year, the established compensation will equal the sum total of compensations established for the ongoing year at the time the fault occurs. In no case will the total compensation for direct damage exceed € 250,- and – if the damage is of physical or material nature – € 250,- per event, whereby a series of events will be considered one event. </p> <p> 11.2.