which are caused on the basis of failure of use, interruptions of operation, power failure, faults such as denial-of-service attacks and other hacker attacks, sabotage, terrorism, vandalism and capacity fluctuations etc. in connection with telecommunications networks and/or the internet and/or in connection with software employed by the holder and third parties for use of the internet,</li> <li>consisting of indirect or consequential damages, such as loss of profits, savings not realised or claims of third parties,</li> <li>in connection with compliance with an expert's decision in the dispute resolution proceedings,</li> </ol> <p>regardless of whether a contractual claim, a claim for tortious acts (including negligence) or any other claim is involved. this also applies if SWITCH has been informed about the possibility of such damages. SWITCH reserves the right to raise the defence of shared responsibility by the injured party in any case. Any compensation obligation by SWITCH, its employees, its organs and any third parties brought in by SWITCH, is limited in each case to a maximum value of CHF 500.00 per incident, in so far as permitted by law and independently of the legal grounds.</p>