Accordingly, if you have a dispute with Nextdoor, you agree to contact us and try to resolve the dispute informally before pursuing other avenues, including arbitration as set forth in Section 16(a) below.<br> <br>15. GENERAL.<br> <br>a. Term and Termination. The Terms commence on the date when you accept them (as described in the preamble above) and remain in full force and effect for as long as you access or use the Services, unless terminated earlier in accordance with the Terms.<br> <br>i. Termination by You. You may terminate these Terms with Nextdoor at any time by deactivating your Account(s) and discontinuing your use of the Services.<br> <br>ii. Termination by Nextdoor. We may suspend, terminate, delete, or deactivate your Account(s) or stop providing you with all or part of the Services at any time for any or no reason, with or without notice, without liability to you.<br> <br>iii. Survival. In the event of termination, whether by you or by us, Section 4 (Rights You Grant), Section 12 (Indemnification), Section 13 (Disclaimers. Limitation of Liability), Section 14 (Dispute Resolution), Section 15 (General), and Section 16 (Jurisdiction Specific Provisions) of these Terms shall survive.<br> <br>b. Member Support. We care about your concerns, issues, thoughts, and suggestions.