<ol> <li> <u>INDEMNIFICATION</u> </li> </ol> <p>USER agrees to defend, indemnify and hold RISE its officers, directors, agents and employees harmless from any claims, losses and damages, including attorney’s fees, resulting from USER’s violation of any of the provisions of this Agreement or USER’s placement or transmission of any materials or content onto RISE servers or through its network, or from any and all use of USER’s account, with or without USER’s knowledge or consent, or from all claims, damages, fines, penalties, costs and expenses (including, without limitation, attorney fees) related to any action taken by RISE as part of RISE investigation of a suspected violation of this Agreement or as a result of its conclusion that a violation of this Agreement has occurred, or to USER’s use of or inability to use RISE Services, Equipment, bundled software, Internet or VoIP, including, without limitation, 911 dialing.</p> <ol> <li> <u>MISCELLANEOUS</u> </li>