Please review the CITI Program Refund/Return Policy.</p> 10. Protocol Builder Subscribers <p>For CITI Program clients that are also subscribing to Protocol Builder, the Protocol Builder Terms of Service can be accessed at http://www.protocolbuilderpro.com/terms-of-service/.</p> 11. Termination, Modification, Enforcement, Force Majeure, Conflict of Terms, Governing Law <p>CITI Program reserves the right, at its sole discretion, to terminate account access and use of its services to any Subscribing Organization, any affiliates of a Subscribing organization, or to any Independent Learner, for failure to follow the terms and conditions described in these Terms of Service. CITI Program also reserves the right to pursue any remedy available to it by law or equity for failure to follow the terms and conditions described in these Terms of Service.</p> <p>CITI Program may at any time, without notice or upon notice as required by applicable law, modify these Terms of Service.</p> <p>