11.2 If included in the service subscribed to by the Customer The Company will between 9 am and 4 pm (Central European Time) workdays provide customer service to receive and process orders for the provision of SpamDrain and to respond to billing and invoice questions.</p> <p> <strong>12 Amendments to these Terms and conditions</strong> <br> 12.1 The Company reserve the right to amend these terms and conditions after reasonable notice to Customers.