The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against Teltech in a small-claims court of competent jurisdiction. But whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against Teltech or its affiliates any class action, class arbitration, or other representative action or proceeding. By using the Services or the Apps in any manner, you agree to the above arbitration agreement. In doing so, you give up your right to go to court to assert or defend any claims between you and Teltech or its affiliates (except for matters that may be taken to small claims court). You also give up your right to participate in a class action or other class proceeding.