If either party elects to resolve a claim by arbitration, that claim will be arbitrated on an individual basis. There will be no right or authority for any claims to be arbitrated on a class action basis or on bases involving claims brought in a purported representative capacity on behalf of the general public, other licensees or other persons similarly situated.</p> <p>The arbitrator's authority is limited to claims between you and iTop Inc. alone. Claims may not be joined or consolidated unless you and iTop Inc. agree in writing.