<strong>11. Customers Located in the EEA AND UK</strong> </p> <p>&nbsp;</p> <p>Notwithstanding the above, customers located in the EEA and the UK may exercise any of the rights described in this section by utilizing our&nbsp;online webform for GDPR Rights Requests. Please note that we may ask you to verify your identity before taking further action on your request.&nbsp;</p> <p>&nbsp;</p> <p> <strong>11.1 Managing Your Information</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>You may access and update some of your information, including personal information, through your Bodybuilding.com Account settings. If you have chosen to connect your Bodybuilding.com account to a third-party application, such as Facebook, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your personal information up-to-date.</p> <p> <strong>&nbsp;</strong> </p> <p> <strong>11.2 Rectification of Inaccurate or Incomplete Information</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Bodybuilding.com account).</p> <p> <strong>&nbsp;</strong> </p> <p> <strong>11.3 Data Access and Portability</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly-used, and machine-readable format, and/or request us to transmit this information to another service provider (where technically feasible).&nbsp;</p> <p> <strong>&nbsp;</strong> </p> <p> <strong>11.4 Data Retention and Erasure</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Bodybuilding.com Site(s) to you, and subject to Bodybuilding.com’s legitimate interest exceptions, you can request that we erase your personal information and close your Bodybuilding.com account. Please note that if you request the erasure of your personal information:</p> <ul> <li>We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.</li> <li>We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Bodybuilding.com may keep some of your information for tax, legal, and auditing obligations.</li> <li>We may retain and use your BodySpace username associated with forum threads unless your BodySpace username contains personally identifiable information (i.e., first and last name) based on our legitimate interest in ensuring the ongoing management of its business and maintaining an acceptable and interrupted experience for other forum users. Bodybuilding.com will erase the account associated with such posts, such that the profile associated with the username is blank/anonymous in the event another user clicks on the username. however, the username will remain associated with any certain post or reply.&nbsp;</li> <li>Information you have shared with others (e.g., product reviews, forum postings) may continue to be publicly visible on the Bodybuilding.com Site, even after your account is deleted. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.</li> <li>Because we maintain the Bodybuilding.com Site(s) to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.</li> </ul> <p> <strong>&nbsp;</strong> </p> <p> <strong>11.5. Withdrawing Consent and Restriction of Processing</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>Where you have provided your consent to the processing of your personal information by Bodybuilding.com, you may withdraw your consent at any time by changing your account settings, Cookie Settings, or by sending a communication to Bodybuilding.com specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular, where (i) you contest the accuracy of your personal information. (ii) the processing is unlawful and you oppose the erasure of your personal information. (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise, or defense of legal claims. or (iv) you have objected to the processing pursuant to Section 11.6 and pending the verification whether the legitimate grounds of Bodybuilding.com override your own.&nbsp;</p> <p> <strong>&nbsp;</strong> </p> <p> <strong>11.6. Objection to Processing</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>In some jurisdictions, applicable law may entitle you to require Bodybuilding.com not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, Bodybuilding.com will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise, or defense of legal claim(s).&nbsp;</p> <p>&nbsp;</p> <p>Where your personal information is processed for direct marketing purposes, you may, at any time, ask Bodybuilding.com to cease processing your data for these direct marketing purposes by updating your Cookie Settings or utilizing our online webform for EU-GDPR or UK-GDPR Rights Requests.&nbsp;</p> <p> <strong>&nbsp;</strong> </p> <p> <strong>11.7. Adjusting Your Cookie Preferences</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>For customers located in the EEA and UK, you may adjust your Cookie Settings at any time by taking the following actions:</p> <ul> <li>If you are accessing our site via a desktop browser, you can adjust your Cookie Settings by clicking the “Cookie Settings” link in the Bodybuilding.com footer.</li> <li>If you are accessing our site via a mobile app, or using any of Bodybuilding.com’s various mobile applications, you may access and adjust your Cookie Settings in the “Settings” menu in the mobile application.</li> </ul> <p>&nbsp;</p> <p>One important note is that if you do go this route, this might adversely impact your ability to use our services effectively. Enables cookies ensures a smoother experience when you use our Site(s) or mobile apps. For more information about the cookies we collect and management of your cookie preferences, visit our&nbsp;Cookies Policy.&nbsp;</p> <p> <strong>&nbsp;</strong> </p> <p> <strong>11.8. Complaints</strong> </p> <p> <strong>&nbsp;</strong> </p> <p>You have the right to lodge complaints about the data processing activities carried out by Bodybuilding.com before the competent data protection authorities in your country. Additionally, Bodybuilding.com has appointed European Data Protection Office (EDPO) as it’s GDPR Representative in the EU and UK. You can contact EDPO regarding matters pertaining to the GDPR by using EDPO’s online request form:&nbsp;https://edpo.com/gdpr-data-request/</p> <p>&nbsp;</p> <p>Or by writing:</p> <p>&nbsp;</p> <p>EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium</p> <p>EDPO UK at 8 Northumberland Avenue, London WC2N 5BY, United Kingdom</p> <p>&nbsp;</p>