ToS;DR

Many different types of personal data are collected


Service: G2A.COM
Status: APPROVED
Case: Many different types of personal data are collected
Changes: 4
Source: link
Author: slowlytom Lv. 7 Curator


The Privacy Policy states: "G2A may collect personal data that users provide directly when using the Platform, including in particular: first and last name; e-mail address; username and account credentials; date of birth or age confirmation; contact details, including telephone number and correspondence address; correspondence submitted via customer support channels including live chat, email and support tickets. For registered users, this may also include information provided during account creation, account verification or profile management, including preferences, display name, and newsletter subscription settings. Where such data constitutes personal data, it is processed on the basis of the performance of a contract (GDPR Art. 6(1)(b)), user consent (GDPR Art. 6(1)(a)), or G2A legitimate interests in providing customer support and managing user accounts (GDPR Art. 6(1)(f))."


Comments:
On 2026-08-10 16:12:34 UTC, Clippy Lv. 25 Curator wrote:

changes-requested: Please extend quote to "G2A may collect personal data that users provide directly when using the Platform, including in particular:

first and last name;
e-mail address;
username and account credentials;
date of birth or age confirmation;
contact details, including telephone number and correspondence address;
correspondence submitted via customer support channels including live chat, email and support tickets.
For registered users, this may also include information provided during account creation, account verification or profile management, including preferences, display name, and newsletter subscription settings. Where such data constitutes personal data, it is processed on the basis of the performance of a contract (GDPR Art. 6(1)(b)), user consent (GDPR Art. 6(1)(a)), or G2A legitimate interests in providing customer support and managing user accounts (GDPR Art. 6(1)(f))."

On 2026-08-10 16:12:58 UTC, slowlytom Lv. 7 Curator wrote:

2

On 2026-08-10 16:14:13 UTC, Clippy Lv. 25 Curator wrote:

APPROVED
No comment given



We track editorial changes to analyses and updates to a point's status and display the previous versions here as part of an effort to promote transparency regarding our curation process.

Version 4: 2026-08-10 16:14:13 UTC by Clippy 42067 Lv. 25 Curator
Analysis updated

Previous Status: PENDING

Updated Status: APPROVED

Version 3: 2026-08-10 16:12:58 UTC by slowlytom 42600 Lv. 7 Curator
Analysis updated

Previous Analysis: The Privacy Policy states: "G2A may collect personal data that users provide directly when using the Platform, including in particular: first and last name; e-mail address; username and account credentials; date of birth or age confirmation; contact details..."

Updated Analysis: The Privacy Policy states: "G2A may collect personal data that users provide directly when using the Platform, including in particular: first and last name; e-mail address; username and account credentials; date of birth or age confirmation; contact details, including telephone number and correspondence address; correspondence submitted via customer support channels including live chat, email and support tickets. For registered users, this may also include information provided during account creation, account verification or profile management, including preferences, display name, and newsletter subscription settings. Where such data constitutes personal data, it is processed on the basis of the performance of a contract (GDPR Art. 6(1)(b)), user consent (GDPR Art. 6(1)(a)), or G2A legitimate interests in providing customer support and managing user accounts (GDPR Art. 6(1)(f))."

Previous Status: CHANGES REQUESTED

Updated Status: PENDING

Version 2: 2026-08-10 16:12:34 UTC by Clippy 42067 Lv. 25 Curator
Analysis updated

Previous Status: PENDING

Updated Status: CHANGES REQUESTED

Version 1: 2026-08-10 16:02:24 UTC by slowlytom 42600 Lv. 7 Curator
Analysis created

Title: Many different types of personal data are collected

Analysis: The Privacy Policy states: "G2A may collect personal data that users provide directly when using the Platform, including in particular: first and last name; e-mail address; username and account credentials; date of birth or age confirmation; contact details..."

Status: PENDING