If no amicable resolution can be reached, and in accordance with Ordinance No. 2015-1033 of</p> <p>August 20, 2015, and its implementing Decree No. 2015-1382 of October 30, 2015, any consumer</p> <p>dispute (excluding those under Article L.152-2 of the Consumer Code) may be referred to CMAP –</p> <p>the Paris Mediation and Arbitration Center:</p> <p>CMAP Consumer Mediation, 39 avenue Franklin D. Roosevelt, 75008 PARIS</p> <p>Email: consommation@cmap.fr</p> <p>Website: https://www.cmap.fr