10. Grievance Handling and Dispute Resolution</strong></h2> <p>1) The Company shall inform on the Company’s website about the ways that users can present their opinions or complaints considering the any of the inconveniences implied to the users. The Company operates as a dedicated organization to handle such users’ opinions and complaints.</p> <p>2) If a dispute arises between the Company and the user and the Third Party Dispute Arbitration Body becomes involved in adjusting such grievance, the Company shall faithfully demonstrate the measures taken on the user, including restrictions of usage, and may comply with result of the arbitration.</p>