Returns</h2> <h4 id="premiummembership">Premium Membership</h4> <p>Premium membership packages are digital products and therefore considered used upon purchase. As such they are non-refundable.</p> <h4 id="loyaltyrewards">Loyalty Rewards</h4> <p>Loyalty rewards, such as the mugs, caps and t-shirts provided following a set number of months of active membership, are non-refundable.