Most disputes can be resolved without resort to formal dispute resolution.&nbsp; If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at&nbsp;<a href="mailto:dispute-notice@asana.com">dispute-notice@asana.com</a>&nbsp;and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account).&nbsp; Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Asana, and good faith negotiations shall be a condition to either party initiating a lawsuit .