In the event you believe your FTX.US Account(s) information has been ,compromised, contact us immediately at support@ftx.us. ,11.Unauthorized and Incorrect Transactions. When a transaction occurs using your credentials, we will assume ,that you authorized such transaction, unless you notify us otherwise. If you believe you did not authorize a ,particular transaction or that a transaction was incorrectly carried out, you must contact us as soon as possible ,by email at support@ftx.us. Check your transaction history regularly to ensure you notify us as soon as possible ,of any unauthorized or incorrect transactions to.