<ol> <li> <strong>How we collect personal information about you:</strong> </li> </ol> <p>When you give it to us <strong>directly, </strong>for example, personal information that you give to us when you communicate with us by email, phone, or letter.</p> <p>When we obtain it <strong>indirectly, </strong>for example, your personal information will be shared with us by training/learning providers after you enrol for a course in relation to which we provide the relevant qualification.</p> <p>When it is <strong>available publicly. </strong>Your personal information may be available to us from external publicly available sources.