For <strong>all users</strong> of our services, the information we collect, and hold may include:<ul> <li>Basic information, such as your name, date of birth, address, telephone number and email address so that we can stay connected and manage your service. We may also use this information to verify your identity.<br> </li> <li>Information we need to process payments for you, for example, bank and credit or debit card details.</li> <li>Records of contact with you, such as system notes, emails, and letters.</li> <li>Your Internet Protocol (IP) address, together with cookies and other information about how you use our website, your browser, operating system, any plug-ins, and your time zone. We use this information to optimise our website.</li> </ul>For students, the information we collect, and hold may also include:<ul> <li>Information about you, such as your gender, date of birth, year group, expected leaving year group, application details, qualifications, and information about your interests and skills to help employers judge whether you are well suited to the position or work experience.<br> </li> <li>