Information We Collect<br> <br>The information we collect depends on what Services you use and how you use them. Please see below for more details.<br> <br>A. Information You Give Us Directly<br> <br>We collect information that you provide us, including but not limited to:<br> <br>- Your EA Account information, including your email address, username, real name, country, date of birth, telephone number and password;<br>- Security questions and answers;<br>- Information you provide in response to surveys about our Services;<br>- Information you provide when seeking help from us, such as your name, telephone number, and records (including call recordings) of the issues you experience. and<br>- Billing information, such as your name, payment card number, payment account details, and shipping address.<br> <br>B. Information You Provide When Playing Online<br> <br>When you participate in social features such as chat, any audio, visual, and/or electronic information that you disclose may be read, copied, collected, or used by other players, and may become publicly available.