1.1. information you give us when you get in touch with us (through the App, or by phone (and we monitor and record calls), email or otherwise) such as the information you provide when you download the App, register or use our websites, transact or use our banking service, when you engage in customer research or similar, participate in discussion boards or other social media platforms, when you report a problem with our websites or the App. Examples of this information are your name, address and previous addresses, email addresses and phone number, financial and credit and debit card information, personal description and photographs, videos or audio files;</li> <li>