In order to simplify the resolution of claims through civil proceedings and reduce costs, we do not exclude the possibility of submitting ourselves to an Equity Arbitration of the Court of Arbitration of the Chambers of Commerce and Industry. In this sense, and according to the applicable regulations, QRFY informs of the existence of a European online dispute resolution platform that facilitates the out-of-court resolution of such disputes for contracts also concluded online between consumers and Internet service providers.