If Trend Micro gives aNotice of Dispute to You, we will send by U.S. Mail to Your ,billing address if we have it, or otherwise to Your e-mail address, a written statement setting forth (a) Trend Micro’s ,contact information for purposes of efforts to resolve the Dispute, (b) thefacts giving rise to the Dispute, and (c) ,the relief Trend Micro seeks. ,D. BINDING ARBITRATION.YOU AND TREND MICRO AGREE THAT IF YOU AND TREND MICRO DO NOT ,RESOLVE ANY DISPUTE BY INFORMAL NEGOTIATION AS SET FORTH ABOVE, ANY EFFORT TO ,RESOLVE THE DISPUTEWILL BE CONDUCTED EXCLUSIVELY BY BINDING ARBITRATION IN ,ACCORDANCE WITH THE ARBITRATION PROCEDURES SET FORTH BELOW. YOU UNDERSTAND AND ,ACKNOWLEDGE THAT BY AGREEING TO BINDING ARBITRATION, YOU ARE GIVING UP THE RIGHT TO ,LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) ALL DISPUTES IN COURT BEFORE A ,JUDGE OR JURY. INSTEAD, YOU UNDERSTAND AND AGREE THAT ALL DISPUTES WILL BE RESOLVED ,BEFORE A NEUTRAL ARBITRATOR, WHOSE DECISION WILL BE BINDING AND FINAL, EXCEPT FOR A ,LIMITED RIGHT OF APPEAL UNDER THE FEDERAL ARBITRATION ACT.