If a dispute is not resolved within 30 days of submission, you or Smallpdf must resolve any claims relating to these terms, the Services, or the Software through final and binding arbitration, except that you or Smallpdf may assert claims before the courts of the Canton of Zürich, Switzerland.</p>12.2 Rules<p>If you or Smallpdf decide to resort to arbitration as per the foregoing paragraph, the Swiss Chambers’ Arbitration Institution will administer the arbitration in Zürich under the Swiss Rules of International Arbitration.