Our goal is customer satisfaction and working with you to try to resolve any Claims. You agree that you must first try to resolve any Claim(s) by reaching out to Travel Agent’s Customer Service Department by phone and/or email, at (866) 238-4218 or legal@guestreservations.com, as a prerequisite to commencing arbitration as outlined below.</p> <p> <u>Arbitration Requirement and Waiver of Class Actions.</u> You and Travel Agent agree that any and all Claims, which are not resolved through Travel Agent’s Customer Service Department, shall be exclusively resolved through binding arbitration, except as otherwise expressly provided below.