Customer Service <p> Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password as well an account manager contact information. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We save all communication (chats, emails, and calls) between QuestionPro representatives and you for record-keeping, training and quality-assurance purposes. </p> Survey Invitations <p> If you are a member of a QuestionPro research panel, we may, from time-to-time, send you email invitations to surveys.