dealing with enquiries and complaints, customer services and related activities and fixing errors and providing recommendations based on your past purchases;</li> <li>responding to your queries and fulfilling your requests for information regarding our products and services;</li> <li>to notify you and send offers about our products and services, and products and services of the holding company, its subsidiaries and all other entities over which the holding company and/or its subsidiaries exercise majority control under the RP-Sanjiv Goenka Group (“Group”);</li> <li>for marketing and for market research/industry/sector analytics purposes, including internal demographic studies, by third parties, to provide, optimize and personalize their products and services to you and to send you newsletters and information about their products and services.