For example, we use personal information:</li> <ul> <li>to facilitate your requests for a free case evaluation and determine your legal needs;</li> <li>to provide you with legal and other services, content, and features you request;</li> <li>to create, manage, and monitor your account;</li> <li>to respond to your inquiries and communicate with you, including placing calls or sending texts using any automated technology, including prerecorded messages;</li> <li>to operate, troubleshoot, and improve the Platform;</li> <li>to process your transactions, invoices, and settlement payments;</li> <li>to understand your interests, personalize your experience on the Platform, and deliver information about products and services relevant to your interests;</li> <li>respond to your inquiries and requests for customer support, including to investigate and address your concerns and monitor and improve our responses.